At Lucky5, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a user — including Pakistani users operating under applicable local data frameworks.
Your Data Rights at a Glance
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your personal data where applicable.
Object to certain processing of your personal data.
Request restricted processing in specific circumstances.
Receive your data in a structured, machine-readable format.
To exercise any of these rights, contact us at [email protected] (plain text — not a clickable link). We will respond within a reasonable timeframe in line with applicable data protection obligations.
Lucky5 ("we", "us", "our") operates the Platform at lucky5.cam as an independent online gambling information and guide website. We are committed to protecting the privacy and personal data of all users who access or interact with this Platform ("you", "your", "User").
This Privacy Policy sets out in clear and structured terms: what personal data we collect from you; the purposes for which we process that data; the legal basis on which we rely to do so; how long we retain your data; who we may share it with; and the rights you hold in relation to your data. It is important that you read this policy carefully and in full.
This Privacy Policy applies to all visitors, registered users and any other persons who access or interact with the Lucky5 Platform. It should be read alongside our Terms & Conditions, which govern your overall use of the Platform.
In this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living natural person, including name, email address, IP address, device identifiers and usage data. |
| "Processing" | Any operation performed on personal data — including collection, storage, retrieval, use, disclosure or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. Lucky5 is the Data Controller for data collected via this Platform. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller, under instructions from Lucky5. |
| "Cookies" | Small text files stored on your device when you visit a website, used to remember preferences and measure usage patterns. |
| "Platform" | The Lucky5 website at lucky5.cam, including all pages, features and content accessible through that domain. |
| "User" | Any individual who accesses or uses the Platform, whether or not they hold a registered account. |
For the purposes of this Privacy Policy, Lucky5 acts as the Data Controller in respect of personal data collected through the Platform at lucky5.cam. As Data Controller, Lucky5 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and in accordance with applicable data protection obligations.
Where the Platform includes any optional registration, contact or feedback functionality, you may voluntarily provide us with personal data such as:
When you access and browse the Platform, certain technical data is collected automatically through standard web technologies. This may include:
| Data Category | Examples | Purpose |
|---|---|---|
| Device & Technical Data | IP address, browser type, operating system, screen resolution, device type | Platform performance, security, fraud prevention |
| Usage Data | Pages visited, time on page, referral source, click path, session duration | Analytics, content optimisation, UX improvement |
| Location Data | General geographic location derived from IP address (city/country level only) | Localisation, compliance checks, language defaults |
| Cookie Data | Session identifiers, preference cookies, analytics cookie values | Session management, analytics, user preference memory |
Lucky5 does not collect, store or process financial data, payment card details, bank account information, CNIC numbers, passport scans or any other sensitive identity documents. Lucky5 does not operate as a payment processor or a licensed gambling operator. Any KYC or payment data you provide in connection with a third-party Operator is governed solely by that Operator's privacy policy and data practices.
Personal data on the Lucky5 Platform is collected through the following means:
Lucky5 processes personal data for the following specific and defined purposes:
Where applicable data protection law requires a legal basis for processing personal data, Lucky5 relies on the following legal grounds depending on the nature of the processing activity:
Lucky5 does not sell, rent or trade your personal data to third-party marketing organisations. We may share personal data in the following limited and controlled circumstances:
We may engage third-party service providers who process personal data on our behalf, strictly under our instructions and subject to appropriate data processing agreements. These may include web hosting providers, content delivery network (CDN) operators and analytics platforms. All such providers are required to maintain adequate data protection standards.
We may disclose personal data where required to do so by law, court order, regulatory authority or government body with lawful authority to compel such disclosure — including Pakistani federal or provincial authorities acting within their lawful mandate.
In the event of a merger, acquisition, reorganisation or sale of all or part of Lucky5's assets, personal data may be transferred to the successor entity as part of that transaction. We would notify users of any such change and of any revised privacy terms that apply following the transfer.
Lucky5 does not share personal data with gambling operators, payment providers (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah), advertisers or data brokers. References to payment providers on this Platform are contextual educational references only — they do not involve any data-sharing relationship between Lucky5 and those providers.
Lucky5 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
Lucky5 implements appropriate technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
The Lucky5 Platform uses cookies and similar tracking technologies to support its operation, measure performance and improve user experience. The following categories of cookies may be in use on this Platform:
Lucky5 does not use advertising or behavioural targeting cookies. We do not deploy third-party advertising networks on this Platform.
You may control or disable cookies through your browser settings. Most modern browsers — including those commonly used on Android devices in Pakistan — allow you to view, block or delete cookies stored by specific websites. Note that disabling strictly necessary cookies may affect the functionality of the Platform. Detailed instructions for managing cookies vary by browser and device — consult your browser's help documentation for guidance specific to your setup.
The Lucky5 Platform may be hosted on infrastructure located outside Pakistan. As a result, personal data collected through the Platform may be transferred to, stored and processed in countries outside Pakistan. Lucky5 takes reasonable steps to ensure that any such international transfers are carried out with appropriate safeguards in place, including the use of service providers that maintain adequate data protection standards.
Pakistani users should be aware that data protection laws in other countries may differ from those applicable in Pakistan. By using the Platform, you acknowledge and consent to the transfer of your personal data as described in this section.
Subject to applicable data protection law, you hold the following rights in relation to personal data that Lucky5 processes about you. To exercise any of these rights, please contact us at the details provided in Section 17 (Contact Us). We will respond within a reasonable timeframe and will not charge a fee for standard requests unless your request is manifestly unfounded or excessive.
You have the right to request a copy of the personal data we hold about you, together with information about the purposes for which it is processed, the categories of data held, and the recipients with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to certain exceptions — for example, where we are required by law to retain data for a specific period.
In certain circumstances — for example, while the accuracy of personal data is being contested, or where you have objected to processing — you may request that we restrict the processing of your data. We will continue to store the data but will not use it for further processing purposes during the restriction period.
You have the right to object to processing of your personal data where that processing is based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request to receive personal data you have provided to us in a structured, commonly used and machine-readable format. You may also request that we transmit that data directly to another controller where technically feasible.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to that withdrawal.
The Lucky5 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the applicable Operator or licence jurisdiction. We do not knowingly collect, store or process personal data from individuals under the age of 18.
The Lucky5 Platform does not include outbound links to external third-party websites. All navigation links on this Platform are internal and lead exclusively to pages within the lucky5.cam domain.
References to third-party payment providers — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — appear on this Platform as contextual educational references only. Lucky5 is not affiliated with, partnered with or endorsed by any of these providers. These references do not constitute outbound links and no data is shared with these providers by Lucky5 as a result of their mention on this Platform.
References to sporting events, leagues and tournaments — including Pakistan Super League (PSL), ICC cricket competitions and T20 matches — are purely contextual. Lucky5 has no affiliation with, partnership with or endorsement from PCB, PSL, ICC or any cricket board, team or league.
Lucky5 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the effective date at the top of this page will be updated accordingly. We encourage you to review this Privacy Policy periodically to remain informed of how we handle your personal data.
Where changes are material — for example, changes to the categories of data collected, the purposes of processing, or the parties with whom data is shared — we will take reasonable steps to bring those changes to your attention, which may include a notice on the Platform homepage or through any account communication channels available.
Your continued use of the Platform following any update to this Privacy Policy constitutes your acknowledgement of the revised terms. If you do not accept any changes, you should discontinue use of the Platform.
If you wish to exercise any of your data rights, have questions about this Privacy Policy, or wish to raise a concern about how Lucky5 handles your personal data, please contact us using the details below. All communications regarding data privacy are handled with strict confidentiality.
The email address above is displayed as plain text only. It is not a clickable link. Please copy the address manually into your email client to send a message.
A practical summary of the commitments we make on data privacy. These reflect the full policy above — please read all sections for complete detail.
Lucky5 does not sell, rent or trade your personal data to any third party — including marketers, gambling operators or advertising networks. Your data stays with us and our carefully selected service providers.
All data transmitted between your browser and the Lucky5 Platform travels over an encrypted HTTPS connection. This applies to all pages across lucky5.cam, including on mobile connections commonly used in Pakistan.
Lucky5 never collects, stores or processes payment card details, bank account numbers, CNIC scans or financial identity documents. All payment activity is handled directly between you and a third-party Operator.
We are clear about the categories of cookies in use on this Platform. Strictly necessary cookies support Platform function. Analytics and functional cookies are optional and can be managed through your browser settings.
We honour your rights to access, correct, delete and port your personal data. Privacy requests are acknowledged within 5 business days. Contact us at [email protected] (plain text — not a clickable link).
Personal data is not kept indefinitely. Log data is deleted or anonymised after 90 days. Support correspondence is retained for up to 12 months. Data is deleted or anonymised once retention periods expire.
Our support team is available around the clock to address any privacy concerns, data access requests or questions about how Lucky5 handles your personal information.
18+ ONLY Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict or prohibit online gambling.